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RESEARCHOpportunistically - A member of the team may talk to you about a particular study and ask if you would be interested in participating.

Invitation - You may receive information in the post if we feel that you may be a suitable participant.

Asking You may read information in the waiting room and wish to ask a member of staff about how to sign up to a study. 

Practice Charter

carerOur responsibility to you

    • We will treat you with courtesy, respect and sensitivity at all times.

    • We will endeavour to maintain the highest standards of medical practice at all times.

    • We will keep the consultation and your computer records confidential.

    • We will provide you with emergency care promptly when you need it.

    • We will endeavour to offer all patients access to a doctor within two working days for medical problems of any kind though it will not always be possible to offer an appointment with the doctor of your choice.

Your responsibility to us

    • We ask that you treat doctors and Staff with courtesy and respect at all times.

    • Doctors have instructed their receptionists to ask certain questions so that they may deal with your requests in an appropriate manner.

    • If you cannot keep an appointment please let us know as soon as possible, this may enable someone else to be seen.

    • Action may be taken if any patient repeatedly fails to attend booked appointments.

    • The Practice has a NO SMOKING policy within the building. Visitors must not bring drugs, alcohol or dogs onto the premises.

    • Any person who is verbally aggressive or abusive will be asked to leave and will have to book another appointment.

    • Anyone who is threatening or actually violent will be asked to leave or will be removed from the premises by the police.

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