INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
The NHS in St. Bartholomew's Medical Centre and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk
The latest information for members of the public can be found here:
If you are experiencing issues with Patient Online Access please contact the Patient Access Support team directly. The best way to reach the team is via their live chat service. You can access the live chat from www.patientaccess.com and clicking technical support in the bottom right corner, then clicking ask.
Thanks, SOHC team
We aim to hold monthly Patient Participation Group meetings to listen to your views about South Oxford Health Centre.
What's good? What's bad?
What could be better?
Date: To be confirmed
Time: To be confirmed
Venue: SOUTH OXFORD HEALTH CENTRE
All patients are welcome
**Please note that this meeting is not a forum for individual complaints or single issues
Your Doctor has requested you to have a blood test/Xray
The results of most routine tests will be available within one week. Some blood tests will take longer to reach the surgery.
If you do not hear from the surgery your test results were normal or do not require any specific action.
If you would like to check your results there are two options:
You can register to see your results online via Patient Access (please ask in reception how you can do this). You will be able to see any comments or actions requested by your doctor.
You can telephone the Surgery on 01865 244428 from 12:00 Monday to Friday to speak to a receptionist who will be able to give you the results over the telephone.
If your results are abnormal the surgery may contact you.
- If it is urgent the Duty Doctor or your own doctor may contact you by telephone to arrange the necessary follow-up.
If a specific action is required you may be asked to make an appointment with your doctor either in person or by telephone.
Alternatively the Surgery may send you a letter to ask you to book an appointment or a further blood test if this is needed.
Do you have trouble sleeping?
We are working together with University researchers to carry out a research study aimed at helping people improve their sleep. To find out more information click here:https://www.phc.ox.ac.uk/research/participate/habitstudy or ask your GP, nurse or practice receptionist.
Click to read our full CQC report Feb 2016
Another award for the SOHC research team for the second year running!
Click here to read more about out research awards.
Our Travel Advice Service is changing here at South Oxford Health Centre. Please read this letter for more information Travel - letter to patients.
Developed by the Oxfordshire GP Federations with NHS funding, COACH is a one-stop 24/7 health and care resource. Easily access information needed to understand and manage health conditions and find local health and care support services: http://www.my-coach.org.uk/
(Site updated 19/02/2020)