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RESEARCHOpportunistically - A member of the team may talk to you about a particular study and ask if you would be interested in participating.


Invitation - You may receive information in the post if we feel that you may be a suitable participant.


Asking You may read information in the waiting room and wish to ask a member of staff about how to sign up to a study. 

If already registered, click here to go to our Online appointment booking system

Appointments

circled_dayPeople are seen by appointment by our doctors and nurses.  This is to enable each person to have a more relaxed consultation and to cut down on waiting.  Delays are bound to occur sometimes, but remember, it could be you who needs that extra time.

We offer some appointments with the doctors daily which can be booked in advance, and also some which must only be booked on the day, to ensure we can always see people with urgent problems.  If your problem is more urgent than the time you are offered please explain that to the receptionist who will try to offer you an earlier time.

An appointment can be made by calling at, or by telephoning the Health Centre on 01865 244 428.

All our doctors work part time and have their own surgery times, with appointments available between 08:30 and 17:15.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

The surgery is lucky to have an Health and Research Assistant who is also trained in important tasks such as checking blood pressure readings, taking blood samples as well as giving health advice.

Telephone Advice

Our doctors and nurses are available for telephone advice where a face-to-face consultation is not necessary  e.g. for results, medication queries or advice. Please contact reception for this.

Language Difficulties

If English is not your first language, we have access to interpreters using the service Language Line. Please mention this to the receptionist when booking your appointment.

Chaperones

It is important to us that you feel as comfortable as possible should you need to be examined.

Please do not hesitate to ask for a chaperone to be present during an examination, either by speaking with the person you are seeing or the receptionist beforehand.

Cancellations / late arrivals for appointments

If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.

In the event that you know you are running late, it is very helpful for you to telephone as we try to accomodate you when the unexpected happens.

If any patient repeatedly does not attend booked appointments, we may wish to ask why.

Booking appointments online

To find out more about how to register for the service please follow this link. Unfortunately appointments with nurses cannot be made online as there are many factors regarding the timing of tests which we will need to discuss with you on the phone before an appointment can be made.

 
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